Frequently Asked Questions

All of our jewelry is crafted in Thailand by skilled artisans committed to quality and ethical production. We partner with manufacturers that uphold the highest standards in sustainability, fair labor, and responsible sourcing.

Our pieces are crafted using high-quality recycled precious metals, including 99.99% recycled fine silver sourced from the U.S. and Japan, and recycled gold responsibly sourced from Thailand. We also incorporate ethically sourced freshwater pearls and other premium materials to ensure both beauty and durability.

Our gold-plated jewelry is designed for lasting brilliance and durability. Each piece is made with recycled precious metals which are then plated with carefully measured 18k gold (75% pure gold), adjusted based on the jewelry type. Delicate designs receive a refined finish, while high-contact pieces get extra reinforcement to ensure longevity and everyday wear.

Yes! Our jewelry is designed with durability in mind, ensuring it can keep up with your busy lifestyle. Whether you're heading to work, the gym, or a night out, our pieces transition effortlessly while maintaining their elegance.

Yes! Our jewelry is crafted with high-quality, skin-friendly materials, ensuring comfortable wear for even the most sensitive skin. We never include common irritants like nickel or copper in our alloy mix, so you can enjoy beautifully designed pieces without worry.

At this time, we focus on offering a thoughtfully designed collection of timeless, versatile pieces. However, if you're looking for something unique, feel free to reach out – we’d love to hear your ideas!

Yes! We offer free shipping on all orders. Enjoy your Mi Vedi pieces with no extra cost – free shipping is automatically applied at checkout. Please note that shipping fees are non-refundable.

Once your order is received, we typically process it within 48 hours (Monday to Friday). Standard shipping within the United States takes approximately 2~8 business days. Please note that the estimated delivery date provided at checkout is an estimate and may be subject to change.

At this time, we only ship within the United States. We hope to expand internationally in the future – stay tuned!

Once your order has shipped, you’ll receive a confirmation email with a tracking link. Click the link to view the most up-to-date tracking information. If you haven’t received your tracking details, check your spam folder or reach out to us for assistance.

We’re here to help! If your package is delayed or lost, please send us an email at hello@mivedijewelry.com, and we’ll work with the shipping carrier to resolve the issue as quickly as possible.

We want you to love your Mi Vedi jewelry! If you’re not completely satisfied, we accept returns and exchanges within 14 days of delivery, provided the item is unworn, in its original packaging, and in perfect condition. Please note that shipping fees are non-refundable, and custom or final sale items are not eligible for returns.

To initiate a return or exchange, please email us at hello@mivedijewelry.com with your order number and reason for return. Once approved, we’ll provide return instructions.

To keep your Mi Vedi jewelry looking its best, gently clean it with the jewelry cloth included with your order after each wear. For deeper cleaning, use warm water, mild soap, and a soft brush, then dry thoroughly. Avoid harsh chemicals, perfumes, and lotions, as they can affect the finish over time.

Our jewelry is designed with durability in mind, but prolonged exposure to water can affect its longevity. While our gold-plated pieces have a high-quality finish, repeated contact with water, sweat, or chemicals may cause fading over time. To preserve their shine, we recommend removing your jewelry before showering, swimming, or exercising.

For the longest-lasting wear, we recommend removing your jewelry before swimming, showering, or exercising. Chlorine, salt water, and sweat can speed up tarnishing and wear, especially on gold-plated pieces. If your jewelry does come into contact with water, simply dry it with a soft cloth to maintain its shine.

To prevent scratches and tarnishing, store your earrings in a soft pouch or a lined jewelry box, away from direct sunlight and humidity. Keeping each pair separate will help avoid scratching and preserve their finish.